Intellectual Property Policy for Sellers


This policy provides an overview of intellectual property (IP) rights and some common IP concerns that might arise when selling on This is not legal advice. You should seek your own independent legal advice if you have any specific questions about your IP rights or IP rights of others. 

When you sell on

  • You must comply with all federal and state laws and policies applicable to your products and product listings; and
  • You must not violate the IP rights of brands or other rights owners.

Violating this policy may result in loss of selling privileges and/or other legal consequences.

Types of IP Rights

There are 3 main types of IP rights:

  • Copyrights are legal protections for original works of authorship
  • Trademarks are legal protections for a word, symbol, design, or combination of the same that a company uses to identify goods and services
  • Patents are legal protections for inventions.’s IP enforcement may remove your listing, issue a warning or suspend your account due to a report of IP rights infringement. 

Responding to an IP infringement notice. If you receive a notice or warning for infringement and you believe the rights owner or has made an error, you may appeal or dispute the claim.

Type of scenariosActions you may take
For a product you never listed on Goformoreonline.comReply to the notification you received and let us know that you have never listed the reported product. We will investigate to determine if an error occurred.
If you have an established relationship with the rights ownerIf you have a license or other agreement that allows you to use the IP identified in the notice, contact the rights owner who submitted the complaint to request a retraction. Your content may be reinstated if we receive a retraction from the rights owner.
Trademark or counterfeit infringement on the product or packaging or the product detail pageYou may file a Take-Down notice by providing us the following information to assist us in reviewing your claim:A name, address, telephone number, facsimile number (if any) and email address of the Claimant, as well as the address for service in Malaysia if the Claimant is not resident in Malaysia;Any sufficient particulars like URL or item code to enable to identify the alleged infringing material and its online location;A statement that the Claimant requires to remove or disable access to the material;A statement that the Claimant, in good faith, believes that the material is an infringing copy;A statement that the information in the Take-Down Notice is accurate;A statement that the Claimant is the Trademark owner or exclusive licensee or that the Claimant is authorised to act on behalf of such owner or exclusive licensee; A statement that the Claimant agrees to submit to the jurisdiction of the courts in Malaysia.OR
If you believe your listing was removed in error, you may submit your appeal to Please provide supporting documentation (e.g., letter of authorization, licensing agreement). We will then re-evaluate the notice, and your content may be reinstated.
Patent infringementReply to the notification you received, with specific reasons as to why you believe a mistake was made. You may also provide a court order demonstrating that your product is non-infringing or that the asserted patent is invalid or unenforceable.
Copyright infringementYou may file a counter-notice under the Copyright Act 1987. The counter-notice must be sent to the email provided in your copyright warning and must include:A name, address, telephone number, facsimile number (if any) and email address of the Respondent, as well as the address for service in Malaysia if the Respondent is not resident in Malaysia;Any sufficient particulars to enable to identify the material that has been removed or to which access has been disabled, and its online location prior to such removal or disablement of access;A statement that the Respondent, in good faith, believes that the material was removed, or access to it was disabled, as a result of mistake or misidentification, or that such material does not infringe the copyright in any material;A statement that the information in the Counter-Notice is accurate; andA statement that the Respondent agrees to submit to the jurisdiction of the courts in Malaysia.

Multiple warnings of IP rights infringement 

If you have received multiple warnings of IP rights infringement and you believe you are selling non-infringing products, you may submit an appeal to us with the following information:

Provide a list of the allegedly infringing ISBNs and/or UPCs at least one of the following, as applicable:

  1. Invoices proving the authenticity of your products (you may redact pricing information); 
  2. order IDs demonstrating product authenticity; 
  3. An authorization letter from the rights owner (cannot be a forwarded email); or
  4. A court order finding that your product does not infringe the asserted IP, or that the asserted IP is invalid or unenforceable.

Account suspension

If your account has been suspended because of notices of IP infringement against your products or content, you can provide us with a viable Plan of Action. To learn more, refer to Create a plan of action to reinstate selling privileges.

You should send your Plan of Action via your account dashboard or reply to the account suspension notification that you received. We will evaluate your Plan of Action and determine if your account may be reinstated. Note that terminates the accounts of repeat infringers in appropriate circumstances.

Sellers are expected to follow the law recognizes and respects all copyrights and trademarks and we take claims of IP infringement seriously. It is our policy to take appropriate action where necessary to uphold and recognize all relevant laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all or any other Intellectual Property laws. Even if a seller is infringing IP without knowledge, we will still take action and the seller’s account might receive a warning or be suspended. You should consult an attorney for help to ensure that you have the right procedures in place to prevent IP infringement.